Cách trả lời "How important is customer service to the success of a shop?" IELTS SPEAKING PART 3

IELTS TUTOR lưu ý:

• Customer service is really important for me
• Main idea: I like to feel welcome and valued as a customer
  • Supporting idea:  If companies want us to use their products or services, I believe they should treat us well and therefore encourage us to return (IELTS TUTOR gợi ý cách diễn đạt khác: When customers are happy with a certain brand, they will keep buying it over and over and even become loyal to it forever >> they might go an extra mile to tell their family and friends about it, which is known as word of mouth marketing)  >> IELTS  TUTOR  hướng  dẫn  Cách dùng từ "Commit" trong Tiếng Anh
  • Example: For example, I have a favourite cafe where I like to go, and the friendly staff are the main reason that I’ve become a loyal customer.