Cách trả lời "Do you think that online reviews are good for both shoppers and companies?" IELTS SPEAKING PART 3

IELTS TUTOR lưu ý:

Cách trả lời dạng câu hỏi này đã rất quen thuộc với các bạn học sinh lớp IELTS ONLINE SPEAKING 1 KÈM 1 của IELTS TUTOR rồi nhé:

• Main idea 1: Regarding companies, taking the time to listen to and act on customer reviews can lead to a virtuous cycle of cost savings, increased profitability, and improved customer satisfaction.
  • Supporting idea: 
    • Customer reviews provide valuable feedback on a company's products or services, as well as its customer experience. >> IELTS TUTOR lưu ý Cách dùng "valuable/invaluable/valueless" tiếng anh
    • This information can help a company identify areas for improvement and make necessary changes. 
    • By addressing common complaints and improving processes, a company can reduce costs by minimizing waste and streamlining operations.
  • Example: 
• Main idea 2: Online reviews can be very helpful for shoppers.
  • Supporting idea: 
    • They provide valuable information and insights into the quality of products and services, allowing shoppers to make informed decisions. >> IELTS TUTOR lưu ý Cách dùng danh từ "decision" tiếng anh 
    • Online reviews can also highlight potential issues or flaws that a shopper might not have considered.
  • Example: