Cách trả lời "What can be improved in public transport services?" IELTS SPEAKING PART 3

IELTS TUTOR lưu ý bám sát vào các câu hỏi cue card của IELTS TUTOR để bố cục bài nói nhé:

• Main idea 1: Increase passenger comfort and safety
  • Supporting idea: 
    • In order to lure customers away from the comfort of their cars, public transport needs to be a desirable alternative. >> IELTS TUTOR lưu ý Cách dùng từ "alternative" tiếng anh 
    • If all public transport gates are optimised and working efficiently in self-service format as they should, then staff are free to provide better customer service, concentrating on those who need additional help and answer travellers’ questions. 
    • It also facilitates a smooth and fast user flow and avoids any bottleneck in rush hours.
  • Example: 
• Main idea 2:  Enhance Connectivity and Convenience
  • Supporting idea: 
    • A smartphone is now an essential commodity that everyone carries with them. 
    • Being able to harness its power to connect touchpoints and information to passenger activity improves the experience for users and operators alike. >> IELTS TUTOR lưu ý Cách dùng động từ "improve"
    • Smart technology can allow customers to open gates with smartphone tickets, instead of worrying about purchasing a ticket from the machine. 
    • This reduces queue times even during rush hour, and allows users to easily pass through gates, regardless of their user type.
  • Example: