Bên cạnh Hướng dẫn đề thi IELTS 21/11/2020 bài WRITING TASK 1 (map) về school library (kèm bài sửa cho HS đi thi), IELTS TUTOR hướng dẫn kĩ thêm Cách trả lời"Why do some people choose to remain silent when they receive bad services?"IELTS SPEAKING PART 3
I. Kiến thức liên quan
IELTS TUTOR đã tổng hợp về Từ vựng topic "customer service" IELTS
II. Cách trả lời"Why do some people choose to remain silent when they receive bad services?"IELTS SPEAKING PART 3
Cách trả lời dạng câu hỏi này đã rất quen thuộc với các bạn học sinh lớp IELTS ONLINE SPEAKING 1 KÈM 1 của IELTS TUTOR rồi nhé:
Several reasons may explain why some people choose to remain silent when they receive bad services
- Main idea 1: Some individuals prefer to avoid confrontation and conflict.
- Supporting idea: They may fear that complaining about bad service will lead to a confrontational or uncomfortable interaction with service providers.>> IELTS TUTOR có hướng dẫn kĩ Hướng dẫn đề thi IELTS 21/11/2020 bài WRITING TASK 1 (map) về school library (kèm bài sửa cho HS đi thi)
- Example:
- A customer who is served cold food at a restaurant may not complain because they are afraid of getting into a confrontation with the waiter or waitress.
- A customer who is overcharged for a product at a store may not complain because they are afraid of the store manager getting angry or refusing to refund their money.
- Main idea 2: Some customers worry that complaining about bad service could lead to retaliation, such as receiving even worse treatment in the future or being denied future services.
- Supporting idea:
- Customers who have had a negative experience with a service provider may lack trust in that provider's professionalism and ethics.
- They may fear that the provider will not handle their complaint fairly or professionally.>> IELTS TUTOR có hướng dẫn kĩ PHÂN TÍCH ĐỀ THI THẬT TASK 2 (dạng advantages & disadvantages) NGÀY 04/8/2020 IELTS WRITING GENERAL MÁY TÍNH (kèm bài được sửa hs đi thi)
- Example: A customer who has had their belongings lost or damaged by a company may be afraid that the company will not take responsibility for their mistake or that they will try to blame the customer for the loss or damage.
- Supporting idea:
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