Phân tích đề "Describe a problem you had while shopping online or in a store." IELTS SPEAKING

Bên cạnh Hướng dẫn đề thi IELTS 21/11/2020 bài WRITING TASK 1 (map) về school library (kèm bài sửa cho HS đi thi), IELTS TUTOR Phân tích đề Describe a problem you had while shopping online or in a store.

Describe a problem you had while shopping online or in a store.

• When it happened?
• What you bought?
• What problem you had?
• And explain how you felt about the experience.

IELTS TUTOR lưu ý bám sát vào các câu hỏi cue card của IELTS TUTOR để bố cục bài nói nhé:

• When it happened?
  • It was about two months ago when the store where I always buy dairy products was out of stock, so I decided to find another store >> IELTS TUTOR lưu ý Cách dùng danh từ "product" tiếng anh
• What you bought?
  • I came upon a store with a huge fanbase on Shopee and a high rating for product quality, after-sale service and logistics. >> IELTS TUTOR lưu ý Cách dùng "quality" tiếng anh 
  • I also read the comments left by other customers, especially the ones that were not so good to gain a full picture of the possible reasons for complaints.
  • Therefore, I bought 2 cartons of Ensure cans from that store.
• What problem you had?
  • When I received the product a few days later, I compared it with the one I was still using, which I’m 100% sure is original, and I found the packaging was flimsy, the product was of very bad quality, and the scent coming out of the can was totally different from the old one.
• And explain how you felt about the experience.
  • At first, I was furious because these products are fake.
  • Then, I posted my disbelief and disappointment online and also talked to the customer service staff to complain and request a change or refund. >> IELTS TUTOR lưu ý Cách dùng danh từ "customer" tiếng anh 
  • Finally, he let me change it for another one and reimbursed me with the price difference.

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